Better Medicine – One App at a Time
My friend Dr. Natalie Hodge has a really cool project that I wanted to tell you about. She is launching an app that helps people manage their health.
Below I’ve embedded a video so you can see what the project is all about. The video explains what they are trying to accomplish, what was the inspiration for the project and how you could help if you think this is something you’d like to support.
Before you watch the video, I wanted to share why I support this project and why I chose to share it with you all.
Natalie is a trailblazer. She has never been okay with our healthcare system. But instead of complaining,...
Source: Pediatric Inc - January 31, 2014 Category: Pediatricians Authors: Brandon Tags: Clinical Care Healthcare Innovation Leadership Pediatrics Source Type: blogs
#23 Step by Step Guide To Setting Prices For Your Medical Practice [Pediatric Practice Management AwesomeCast]
At the end of last year, Chip and I talked about New Years resolutions. I shared a few things I had on my list of things I wanted to accomplish in 2014 and Chip provided several suggestions we could do as a practice. One of Chip’s resolutions for practices, was to adjust our pricing.
I wrote his suggestion down. The truth is, I haven’t looked at our pricing in a couple of years. So I knew it was time.
The thing is, I wasn’t sure if I was setting our practice’s pricing correctly, so I asked Chip to give me some direction. After talking about it a little we came to the conclusion that this would be a ...
Source: Pediatric Inc - January 24, 2014 Category: Pediatricians Authors: Brandon Tags: Contract Lessons Pediatric Practice Management VideoCast Pediatrician Reporting Revenue Contracting mp3 Pediatric Practice Management AwesomeCast Podcast Pricing RVU YouTube Source Type: blogs
The Reason Your Collection Letters Are Not Effective
Most patient collection letters I’ve seen come off very threatening and standoffish. They are written to intimidate. For example, they’ll say, “Final Notice” or “…your account will be sent to collections if you don’t respond...” The notion one is trying to convey is, you better pay now or else.
At our practice, we sent out letters with these aggressive words. And most of them got ignored. So what did we do? We sent another letter but this time, with stronger words like 2nd Notice or Final Notice… you know, to get them to shake in their boots.
Again, most of them were ignored. My guess is that a...
Source: Pediatric Inc - January 17, 2014 Category: Pediatricians Authors: Brandon Tags: Collections Customer Service Policies collection letter Front Desk Collections Parent past due past due balance Pediatrics Writing Source Type: blogs
What Disney Can Teach Medical Practices About Keeping Employees Motivated
While touring Magic Kingdom as part of the Disney Institute customer service program, I learned that Disney doesn’t pay better salaries than other companies. I also learned that promotions are hard to come by.
With 60,000 employees working at the parks alone, it is difficult to be chosen for a promotion when thousands of people are also applying for the job.
Disney Park employees work long hours, mostly standing, in 100% humidity for a good portion of the year, work weekends and holidays, all while maintaining exceptional, customer centric, above and beyond, unsurpassed customer service, always.
As it turns out, our ped...
Source: Pediatric Inc - January 8, 2014 Category: Pediatricians Authors: Brandon Tags: Customer Experience Employee Leadership Business Cast member Disney Motivation Walt Disney Company Source Type: blogs
A Birthday Celebration
Wanted to take this time and wish everybody a Merry Christmas.
I’m a believer. So for me and my family, this day is a special “birthday” celebration.
For those that don’t share a similar faith, I think it is still worthwhile to embrace the Christmas spirit of love, peace, joy, family, community, friends, sharing and gift giving. All good things on their own.
Until next year.Filed under: Practice Management Tagged: Birthday, Christian, Christmas, Gift, Holiday, Jesus, Merry Christmas (Source: Pediatric Inc)
Source: Pediatric Inc - December 25, 2013 Category: Pediatricians Authors: Brandon Tags: Practice Management Birthday Christian Christmas Gift Holiday Jesus Merry Christmas Source Type: blogs
Earn 2 Free Passes to Attend a Pediatric Practice Management Seminar
During last AwesomeCast, Chip and I talked a little about different New Years resolutions that practices could adopt. I shared a few that have been on my plate which focused more on building culture.
Chip had some really good ones. In fact, I wrote down a couple so I would remember to add them to my list.
But one I thought was especially good that Chip offered was to send staff members to a seminar.
To learn why this is a good idea, you’ll have to listen to the AwesomeCast. But to participate in our contest, keep on reading.
As it turns out, our buddy Paul Vanchiere from Pediatric Management Institute is putting ...
Source: Pediatric Inc - December 12, 2013 Category: Pediatricians Authors: Brandon Tags: Uncategorized AwesomeCast New Year Paul Vanchiere Pediatric Pediatric Management Institute Seminar Source Type: blogs
#22 Holiday Special Episode [Pediatric Practice Management AwesomeCast]
Chip and I put together a holiday edition of the AwesomeCast. We decided to merge two holidays and discuss: 1) What we are thankful for; 2) New year resolutions.
Don’t worry. We discussed both of these topics in the context of practice management. So don’t dismiss this episode. Chip shared 3 resolutions that I think were great. I wrote them down so that I would remember to include them in my “things that I need to do in the next year” list for 2014
Enjoy!
You can listen to the AwesomeCast by visiting the links below:
iTunes
Pediatric Practice Management Media Cast
Click to Listen
...
Source: Pediatric Inc - December 11, 2013 Category: Pediatricians Authors: Brandon Tags: Pediatric Practice Management VideoCast AwesomeCast Health Healthcare iTunes Source Type: blogs
What Every Pediatric Practice Manager Needs to Know About Vaccine Inventory
This is a guest post by Paul Vanchiere. He is the co-founder of Pediatric Practice Institute, a pediatric centric service company that helps practices and healthcare networks leverage their success and maximize their potential.
I recently took a trip to The Home Depot to round up some supplies for a project. While there, I noticed an army of people with laptops attached to rolling carts counting the inventory.
It got me thinking about pediatric practices and the need to ensure tight inventory controls.While Home Depot does this for a variety of tax reasons, it is also part of its program to ensure that its inventory le...
Source: Pediatric Inc - December 4, 2013 Category: Pediatricians Authors: Brandon Tags: Cost Lessons Money Savings Reporting Revenue The Business of Medicine Training Home Depot Inventory MMR vaccine Source Type: blogs
Four Easy Steps To Successfully Create Bad Goals
If you have kids, you know that for whatever reason, they like to do the exact opposite of what we tell them.
If you ask your child not to climb the furniture, you can almost be guaranteed that when you walk back into the room, your 6-year old will be on top of the furniture.
Any sentence that begins with don’t, stop, sit down, calm down, get up, come here, is in essence an invitation to do the opposite.
More than once, I’ve encouraged bad behavior in an effort to get them to do the right thing.
“Put your tongue on that sizzling skillet and let me know if it is hot? Go ahead. Do it!. C’mon, I really...
Source: Pediatric Inc - November 20, 2013 Category: Pediatricians Authors: Brandon Tags: Leadership Practice Management The Business of Medicine Goal Goals Health mba measuring Source Type: blogs
#21 Pediatric Practice Management Trends [Pediatric Practice Management AwesomeCast]
Chip and I manage to squeeze in a recording for the AwesomeCast. We both give our thoughts on NCE, what we learned, but more important, the trends we spotted as we look forward to the next couple of years.
I also share my thoughts on the Disney Institute and why I thought it was such a good program. Apparently, some people disagree with me.
Enjoy!
iTunes
MP3
Pediatric Practice Management AwesomeCast
Related articles
Thoughts On The AAP NCE 2013 – Orlando (pediatricinc.com)
Filed under: Pediatric Practice Management VideoCast, The Business of Medicine Tagged: data, Disney Institute, NCE, NCE2013, patient ...
Source: Pediatric Inc - November 14, 2013 Category: Pediatricians Authors: Brandon Tags: Pediatric Practice Management VideoCast The Business of Medicine data Disney Institute NCE NCE2013 patient engagement trends Source Type: blogs
#20 Key Performance Indicators Smart Practice Managers Measure [Pediatric Practice Management AwesomeCast]
For today’s AwesomeCast, I invited my friend Paul Vanchiere from the Pediatric Management Institute. Apparently, Chip had more important things to do… Pfff. Family. So he was MIA for this recording.
If you don’t know about the Pediatric Management Institute, make a note to visit. Paul and his team are doing some really cool things to help pediatric practices manage their business better.
Paul knows a few things about key performance indicators, why they are important, and most important, how to calculate them. So I sat down with him and asked him a few questions regarding the topic.
On the AwesomeCast, ...
Source: Pediatric Inc - November 8, 2013 Category: Pediatricians Authors: Brandon Tags: Consulting Contract Cost Lessons Pediatric Practice Management VideoCast Reporting Revenue The Business of Medicine AwesomeCast Billing finance Health Healthcare Medical Billing Pediatric Practice Management AwesomeCast Perfo Source Type: blogs
Can Your Strength Also Be Your Weakness?
Photo Credit: http://www.hdwallpapersinn.com/
Two women, one named Mary and the other Amanda, hit it off. They have a lot of things in common and both share similar passions. So they partnered up and open their own business.
Mary is great at sales and marketing. She knows how to hustle, she is a natural presenting in public, she networks effortlessly, she’s always coming up with new ideas, she’s motivated, up beat, and always on the the go.
Just what a startup needs.
Amanda is a finance and operational genius. She understands budgets, accounting, processes, and structure. She negotiated excellent terms on all...
Source: Pediatric Inc - November 6, 2013 Category: Pediatricians Authors: Brandon Tags: Leadership Lessons Note to Self Business Relationships Getting Along Partnerships strength and weakness Source Type: blogs
The Secret That Is Helping Practice Managers Hire The Best Candidates
Foto Credit: Blolg.eskill.com
When you are ready to hire your next doctor, what process do you follow? What steps does your practice take to ensure you are hiring the best candidate?
For many of us, the process begins with shifting through CVs looking for candidates that look good on paper. And once we find one that does, we invite them for an interview.
During the interview, we ask the candidate a series of questions with the intent to learn more about them professionally and personally. Some people come up with clever questions to see how the candidate responds. Others merely focus on the clinical knowledge.
Some practi...
Source: Pediatric Inc - October 30, 2013 Category: Pediatricians Authors: Brandon Tags: Leadership Lessons Pediatrician Practice Management Business Candidate Human resources Interview Job interview LinkedIn Recruitment Source Type: blogs
Thoughts On The AAP NCE 2013 – Orlando
If you follow me on social media, you probably know I was in Orlando at the AAP NCE this past week.
Every year right before the date of the convention, I start to dread going. Leaving town is always hard when you have a million things to do. And since we still have little ones, and I don’t travel often for business, I feel a hint of guilt leaving my wife behind fending for herself.
But once I arrive, the anticipation, excitement, and nervousness starts to settle in. I like the feeling.
The Disney Institute
The highlight of my trip was attending a class lead by the Disney Institute. That class was probably one of the ...
Source: Pediatric Inc - October 29, 2013 Category: Pediatricians Authors: Brandon Tags: Pediatrics Practice Management AAP American Academy of Pediatrics Disney Disney Institute NCE Orlando Orlando Florida San Diego Social media Source Type: blogs
#19 NCE, SOAPM and the Independent Pediatrician [Pediatric Practice Management AwesomeCast]
Here you have it folks. The 19th episode of the Pediatric Practice Management AwesomeCast.
In this recording, Chip shares with us a new project he has been working on relating to the independent pediatrician topic; we discuss some of the best NCE sessions and what you can expect at each of them, as well as talk about a write up our AwesomeCast got in the quarterly SOAPM newsletter.
Here are other ways you can check out the AwesomeCast:
MP3
Pediatric Practice Management AwesomeCast
iTunes
If you will be at NCE this year, make sure to say hello. I’d love to get a chance to meet you.
Related ar...
Source: Pediatric Inc - October 23, 2013 Category: Pediatricians Authors: Brandon Tags: Pediatric Practice Management VideoCast Pediatrics AwesomeCast Pediatric Practice Management AwesomeCast Source Type: blogs
