Impact of Emotions and Social Support on Consumers of Health Care Systems
The study attempts to understand the role of emotions in the decision of patients to consult a health care system and continue with the service provider; and to identify moderators to the impact of social support on negative emotions. Depth interviews have been conducted on customers of health care service providers to gain insights on patient emotions and perceived social support during illness. Interpretative phenomenological approach was used to understand the lived experiences of patients and derive themes and variables. It was found that health consciousness, negative symptoms and dependents moderate the relationship ...
Source: Journal of Health Management - March 22, 2015 Category: Health Management Authors: Noronha, A. M. e., Mekoth, N. Tags: Articles Source Type: research
The Role of Organizational Culture According to Hofstede Model on Information Technology Acceptance in Hospital Environment
The effect of information systems on organizational performance is dependent on the users’ acceptance. Some researchers suppose that organizational culture can be one of the involving factors in successful implementation of information systems. The purpose of this study was to examine the role of Hofstede organizational culture on the acceptance of hospital information system by its users in non-teaching hospitals of Iran University of Medical Sciences.
This research was applicable and was done by using descriptive and analytical methods. The conceptual model was proposed according to the related literature. The ques...
Source: Journal of Health Management - March 22, 2015 Category: Health Management Authors: Tabibi, S. J., Nasiripour, A. A., Kazemzadeh, R. B., Ebrahimi, P. Tags: Articles Source Type: research
The Balance Scorecard Implementation in the Italian Health Care System: Some Evidences from Literature and a Case Study Analysis
In the last few years, in the healthcare organizations, it has become crucial not only to manage the costs, but also to understand the relationship between quality and cost. Indeed, a variety of stakeholder groups are putting increasing pressure on providers for measured performance; they are demanding data on quality and patient satisfaction, although simultaneously pressing for lower costs (Griffith and King 2000). It is clear how the balanced scorecard is (BSC) important to manage, strategically, the quality and the costs in the health care system, but it is also important to underline that this tool has to be adapted t...
Source: Journal of Health Management - March 22, 2015 Category: Health Management Authors: Broccardo, L. Tags: Articles Source Type: research
Understanding Mortality and Epidemiological Transition in Goa
This article attempts to study the major features of Goa’s mortality transition over the last three decades. By using the deaths data from the International Classification of Diseases (ICD) in the Annual Reports of Registrar of Births and Deaths in Goa, an attempt is made here to understand the major causes of mortality influencing Goa’s epidemiological transition. Age structure of mortality, changes in cause composition of age-specific mortality, male-female mortality differences and disease death patterns are also studied. It emerges from the article that Goa has witnessed a phase of gradual reduction of infe...
Source: Journal of Health Management - March 22, 2015 Category: Health Management Authors: Borkar, S. M. Tags: Articles Source Type: research
Global Worker Migration: Crisis and Opportunity in the Nursing Profession
In an attempt to alleviate the shortage of nurses practicing within the United States (US), hospitals and other health care organizations have begun to recruit nurses from outside America’s borders. While these efforts may yield increased staffing levels in the US, they have also raised questions as to whether it is ethical to create nurse shortages in poor countries so that richer countries can enjoy full employee rosters. This recruitment of nurses serves to create what has been labelled as ‘brain drain’ for many developing countries. Within the US, professional nursing and hospital organizations and go...
Source: Journal of Health Management - March 22, 2015 Category: Health Management Authors: Muslin, I., Willis, W. K., McInerney, M., Deslich, S. Tags: Articles Source Type: research
Service Quality and Re-visit Intention: A Comparative Study of Charitable and Corporate Hospitals
This article provides a holistic overview of customer experience of service quality in private hospitals as well as the implications of the same on the behavioural outcomes (e.g., customer satisfaction and re-visit intention) of customers. In this study, we identify the relative importance of critical service quality dimensions from customers’ perspective and examine the relationship between service quality and re-visit intention. A gap analysis was carried out to compare the service quality of a charitable hospital with that of a corporate hospital. A standard questionnaire covering 26 service quality variables was ...
Source: Journal of Health Management - November 26, 2014 Category: Health Management Authors: Saini, G. K., Matta, J. K. Tags: Articles Source Type: research
Organizational Climate as Performance Driver: Health Care Workers' Perception in a Large Hospital
Recently health care (HC) organizations have increasingly embarked on organizational climate (OC) assessment with the intent to improve their efficiency and the quality of the delivered services. This is important; however, it is even if more crucial to ensure that workers engaged in the evaluation process are aware of the importance of their fruitful engagement in this investigation as well as of its potential benefits. From the management viewpoint, this is crucial to plan and implement management initiatives able to create a great place to work. The purpose of this paper is to shed empirical light on how, in effect, HC ...
Source: Journal of Health Management - November 26, 2014 Category: Health Management Authors: Carlucci, D., Schiuma, G. Tags: Articles Source Type: research
Awareness, Knowledge and Misconceptions about Some Reproductive Health Issues among the Married Couples in High-risk States of India
The objective of this article is to study awareness, knowledge and misconception regarding RTI/STI and HIV/AIDS among the married couples in high-risk states of India. Data for this paper have been obtained from the Rapid Household Survey under Reproductive and Child Health Survey, Round II, during 2002–04. The states of Andhra Pradesh, Gujarat, Karnataka, Maharashtra, Manipur, Nagaland and Tamil Nadu were purposively selected for the analysis; except Gujarat all these states were in the category of high risk. A total of 82,596 married couples were considered for the study. A bi-variate technique was used for the ana...
Source: Journal of Health Management - November 26, 2014 Category: Health Management Authors: Das, A., Srivastava, H. C., Kumar, A. Tags: Articles Source Type: research
Conceptualizing a Model for Improving Access to Medicines in Rural India
This study proposes a model for distributing free medicines to villages. Medicines, a few months before their expiry dates, normally wasted, would be obtained from urban stockists/chemists. Pharmaceutical companies, by giving their consent, could partner with the model. The transfer of drugs to rural India would be via the widespread Indian postal network. Non-governmental organizations (NGOs), postal employees and trained NRHM personnel would mobilize the model. Such a public–private partnership brings together members of civil society (e.g., NGOs), public sector (e.g., government agencies) and private sector (e.g.,...
Source: Journal of Health Management - November 26, 2014 Category: Health Management Authors: Batliboi, S. M., Tambe, S. Tags: Articles Source Type: research
Improving Use of Medicines: Implementation of an Essential Medicines Policy in Public Health Facilities in Delhi (India)
In 1994 the Government of Delhi (India) implemented an essential medicines policy in public health facilities (HF) to improve the availability and rational use of medicines (RUM). An essential medicines list (EML) was made. Training programmes in RUM were initiated. After 13 years the outcome of the policy on RUM within public HF was evaluated.
Policy implementation improved the availability of medicines to 91.4 per cent. Prescribing of medicines from EML increased (94.6 per cent) and antimicrobials declined (51.7 per cent). The number of patients with complete knowledge of how to take prescribed medicines improved (...
Source: Journal of Health Management - November 26, 2014 Category: Health Management Authors: Roy, V., Gupta, U. Tags: Articles Source Type: research
Applying Narrative and Quantitative Models for Understanding the Sanitation Arena of Selected Gram Panchayats in a Post-TSC Era from Kerala
The Total Sanitation Campaign (TSC), a ‘flagship’ programme of the Government of India, has completed a decade of implementation. The TSC over the period has been able to improve human health and sanitation coverage in the country. The initial success could be attributed to ‘Nirmal Gram Puraskar’. The total sanitation campaign has effectively made use of the village social structures in Kerala to solve the first generation sanitation issues. Disparities could also be seen. As the TSC is on the verge of a positive transformation to a new and broader perspective, and as the state look forward for a ne...
Source: Journal of Health Management - November 26, 2014 Category: Health Management Authors: Chathukulam, J., Devavrathan, S. Tags: Articles Source Type: research
Interstate Level Comparison of People's Health Status and the State of Public Health Care Services in India
Health is an essential component of economic development and there is a strong correlation between health of human population and societal well-being. We cannot just think of the development of the human capital without the development of health and education of the people. However, it is found that although India has made large gains on the health front of its population, there exist wide variations between and within states. While states such as Kerala, Punjab and Tamil Nadu have a very developed health sector and the health indicators of these states are comparable to those of developed middle-income countries, states s...
Source: Journal of Health Management - November 26, 2014 Category: Health Management Authors: Meher, R., Patro, R. P. Tags: Articles Source Type: research
Analysis of Cost Reduction Techniques Adopted in Hospitals in and Around Pune
Purpose:
The purpose of this study is to analyze the various techniques implemented with respect to cost reduction in privately owned hospitals in and around Pune.
Design/Methodology/Approach:
A total of 30 privately owned hospitals were randomly selected for the purpose of the study. The methodology comprised administering the questionnaire along with a personal interview with the administrative/finance officer. The hospitals included for the study were selected based on the following characteristics: Hospitals with capacity of 50–100 beds were termed as small hospitals and hospitals with more than 100 beds were te...
Source: Journal of Health Management - November 26, 2014 Category: Health Management Authors: Kulkarni, M., Pandit, A. Tags: Articles Source Type: research
Managing Dengue Outbreak in Lahore, Pakistan: Efficacy of Government Response and Lessons for the Future
This article aims at exploring and analyzing reasons for the spread of dengue outbreak in Lahore, Pakistan, in 2011. This led to about 300 deaths. Also, this study intends to review the appropriateness of government response in managing the dengue outbreak. The contributing factors in the spread of dengue disease included, among others, the demographic structure of Lahore district, environmental conditions, and urbanization and slum development with lack of health facilities. Furthermore, managerial and coordination failures at the level of city district government aggravated the situation. The governance failure was manif...
Source: Journal of Health Management - November 26, 2014 Category: Health Management Authors: Khan, I. A., Abbas, F. Tags: Articles Source Type: research
Applying Economic Model 'Efficiency Wage' Concept for Pharmacists: Can 'Efficient' Salaries Reduce Pharmacist Turnover?
We present a cost–benefit argument, based on ‘efficiency wage theory’ from the economics literature to reduce the rate of pharmacist turnover in retail establishments and hospitals. Drawing from national pharmacist data, we discuss the rationale for how much management could enhance pharmacist salaries in an organization to cost effectively reduce the turnover rate. We suggest using the approach as an adjunct to existing managerial policies aimed at reducing pharmacist turnover. (Source: Journal of Health Management)
Source: Journal of Health Management - November 26, 2014 Category: Health Management Authors: Hodgin, R., Chandra, A. Tags: Articles Source Type: research
