Evaluation of Huddles: A Multisite Study
Regular, interdisciplinary group meetings, “huddles,” may be useful in improving communication among disciplines, resolving problems, and sharing information. Daily use of huddles may contribute to the development of a highly reliable health care organization. The purpose of this study was to describe safety huddles in relation to (1) problem type, (2) timeliness of resolution, (3) attendance of representatives from each discipline, (4) amount of information sharing, and (5) attendees' satisfaction with the process. Overall, results demonstrated that the primary function of huddles was the exchange of information that ...
Source: The Health Care Manager - July 1, 2017 Category: Health Management Tags: Article Source Type: research

Effects of Self-management Education Through Telephone Follow-up in Diabetic Patients
This study aimed to investigate the effect of self-management education with telephone follow-up in diabetic patients of rural areas of Fars province in Lamerd city, Iran. In this experimental study, 64 participants were randomly assigned to intervention and control groups (32 patients for each group). In the intervention group, the participants attended four educational sessions, each lasting 90 minutes. The control group received the usual care. Outcome measures were clinical variables and the patients' scores in Diabetes Self-Management Questionnaire (DSMQ) in the preintervention and postintervention phases. Effects of ...
Source: The Health Care Manager - July 1, 2017 Category: Health Management Tags: Article Source Type: research

Lean Daily Management: Exploring the Effectiveness in Reducing Product Returns and Overnight Shipment Occurrences in a Materials Management Department
Lean Daily Management (LDM) is a performance improvement process used by health care organizations to reduce waste and increase value. Designed to transform health care professionals into organizational problem solvers, LDM tools have been used throughout the health care industry, but full integration of this performance improvement initiative has largely evaded health care organizations. To demonstrate the effectiveness of LDM, research was conducted to evaluate the costs associated with product returns and overnighted products as monitored by a materials management department, which found that these were specific areas w...
Source: The Health Care Manager - July 1, 2017 Category: Health Management Tags: Article Source Type: research

Perceptions of Ambulatory Workflow Changes in an Academic Primary Care Setting
This article presents the results of a survey that evaluated various components of a CMA workflow in adult primary care practices within an academic medical center. Although the survey identified improved engagement and satisfaction with standardized changes overall, it also showed time constraints and provider discretion forcing unplanned modifications. Reviewing and reconciling medications seemed to be the most challenging for CMA staff, leading us to reconsider their involvement in this aspect of each visit. It will be important to continue innovating and testing team-based care models to keep up with the demands of a q...
Source: The Health Care Manager - July 1, 2017 Category: Health Management Tags: Article Source Type: research

Accepting Leadership Responsibility: Preparing Yourself to Lead Honestly, Humanely, and Effectively
Many who enter management are ready and willing to accept the benefits of their positions, but not all are readily accepting the full responsibilities of leadership. All too frequently, modern leadership seems self-serving, with the needs and desires of the leaders taking precedence over the needs of the followers and even the needs of the clients or customers. True leadership, however, should primarily benefit the followers rather than the leader. Leaders lead and followers follow for essentially the same reason—fulfillment of needs—so leaders and followers are fundamentally little different from each other. Every man...
Source: The Health Care Manager - July 1, 2017 Category: Health Management Tags: Article Source Type: research

Case in Health Care Management
No abstract available (Source: The Health Care Manager)
Source: The Health Care Manager - July 1, 2017 Category: Health Management Tags: Case in Health Care Management Source Type: research

Enhancing Communication to Improve Patient Safety and to Increase Patient Satisfaction
This article identifies and discusses different communication protocols that can be used to enhance the consistency of more efficient and effective communication within a health care organization to overall improve patient care and patient satisfaction. The rising importance of patient satisfaction and Hospital Consumer Assessment of Healthcare Providers and Systems scores required by the Centers for Medicare and Medicaid Services are causing a shift in how hospitals evaluate and manage their health care organizations today. Following the situation-background-assessment-recommendation and acknowledge-introduce-duration-exp...
Source: The Health Care Manager - July 1, 2017 Category: Health Management Tags: Article Source Type: research

Managing Knowledge in Transitions: Experiences of Health Care Leaders in Succession Planning
Effective and efficient methods of succession planning are integral to the success of organizations across the health care system. We explored current health organizations’ senior leadership transition processes. Participants were in senior level leadership and decision-making positions in hospitals within Ontario, Canada. Most of the participants did not have formal transition plans and instead relied on the human resources department to plan for succession. We discuss these processes through three themes: (1) preplanning for a transition, (2) the transition process, and (3) barriers to successful transitions. The resul...
Source: The Health Care Manager - July 1, 2017 Category: Health Management Tags: Article Source Type: research

Barriers and Facilitators to Implementing a Change Initiative in Long-Term Care Using the INTERACT® Quality Improvement Program
Implementation of major organizational change initiatives presents a challenge for long-term care leadership. Implementation of the INTERACT® (Interventions to Reduce Acute Care Transfers) quality improvement program, designed to improve the management of acute changes in condition and reduce unnecessary emergency department visits and hospitalizations of nursing home residents, serves as an example to illustrate the facilitators and barriers to major change in long-term care. As part of a larger study of the impact of INTERACT® on rates of emergency department visits and hospitalizations, staff of 71 nursing homes were ...
Source: The Health Care Manager - July 1, 2017 Category: Health Management Tags: Article Source Type: research

Perceptions of College Student-Athletes Regarding the Long-Term Effects of Concussions
A comprehensive review of the literature was completed to investigate college student-athletes’ perceptions regarding the long-term effects of concussions. Based on the findings, it was determined that there is a need for more education among student-athletes regarding this topic. This was a quantitative, cross-sectional, nonexperimental study with a descriptive design. A survey with 7 demographic and 17 Likert-type statements was collected from 100 student-athletes in a Midwestern college at their specified team practice sites for data collection. (Source: The Health Care Manager)
Source: The Health Care Manager - July 1, 2017 Category: Health Management Tags: Article Source Type: research

From the Editor
No abstract available (Source: The Health Care Manager)
Source: The Health Care Manager - July 1, 2017 Category: Health Management Tags: From the Editor Source Type: research

Significance of User Participation in a Hospital Information System Success: Insights From a Case Study
User participation in the development of a system is universally prescribed as an effective strategy to ensure the success of the resultant system. However, the existing literature on the merits of user participation only provides equivocal evidence. Various analyses of this literature point out that this equivocal evidence may be due to inconsistent operational measures of the user participation and system success constructs. Planned organizational change and participative decision making, the underlying paradigms of user participation construct, suggest that the development of some information systems may require blendin...
Source: The Health Care Manager - April 1, 2017 Category: Health Management Tags: Article Source Type: research

Information Delivery in Health Care: Preparing a Professional Presentation to Key Stakeholders
This article presents a structured approach that health care management can use to prepare presentations to key stakeholders about different types of situations that are likely be encountered during a professional career. (Source: The Health Care Manager)
Source: The Health Care Manager - April 1, 2017 Category: Health Management Tags: Article Source Type: research

Conflicting Online Health Information and Rational Decision Making: Implication for Cancer Survivors
This study examined the background knowledge and the current phenomenon of why conflicting health information occurs in real-world conditions. We also reviewed causes and solutions by reviewing the literature. In particular, we recommend a method that solves problems that patients have including cancer survivors who cannot themselves be active in seeking health information. Thus, we categorized the specific types of conflicting health information and analyzed the sociodemographic factors and information carrier factors that have an impact on the health information–seeking behavior of individuals. (Source: The Health Care Manager)
Source: The Health Care Manager - April 1, 2017 Category: Health Management Tags: Article Source Type: research

Knowledge Sharing as a Powerful Base for Management: Barriers and Solutions
This study investigates KM from a managerial viewpoint using a theoretical model that was developed based on a literature review conducted to evaluate KIS. This model was then tested for validity and reliability using an expert panel. Finally, an analysis was conducted on data collected from a survey of top and midlevel managers at Iran’s Ministry of Health and Medical Education covering knowledge sharing, its barriers, and solutions. More than 90% of managers believe that the most important barriers to implementing a KIS system are limitations brought about by specialized knowledge, a culture of independent working, non...
Source: The Health Care Manager - April 1, 2017 Category: Health Management Tags: Article Source Type: research