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Do You Believe What I Believe? A Theoretical Model of Congruence in Follower Role Orientation and Its Effects on Manager and Subordinate Outcomes
Research in Occupational Stress and Well-being, Page 91-114. Abstract Building upon relational leadership theory, we develop a theoretical model examining the association between leader-follower congruence in follower role orientation and manager and subordinate relational and well-being outcomes. Follower role orientation represents individuals ’ beliefs regarding the best way to enact a follower role. We predict that managers and subordinates who share similar role orientations will experience higher quality leader-member exchange (LMX) relationships and greater eustress than those who differ in their follower role ori...
Source: Research in Occupational Stress and Well Being - October 16, 2016 Category: Occupational Health Source Type: research

The Promise and Peril of Workplace Connections: Insights for Leaders about Workplace Networks and Well-Being
Research in Occupational Stress and Well-being, Page 61-90. Abstract This chapter utilizes a network perspective to show how the totality of one ’s social connections impacts well-being by providing access to resources (e.g., information, feedback, and support) and placing limits on autonomy. We provide a brief review of basic network concepts and explain the importance of understanding how the networks in which leaders are embedded may en hance or diminish their well-being. Further, with this greater understanding, we describe how leaders can help promote the well-being of their employees. In particular, we focus on fou...
Source: Research in Occupational Stress and Well Being - October 16, 2016 Category: Occupational Health Source Type: research

Stress, Well-Being, and the Dark Side of Leadership
Research in Occupational Stress and Well-being, Page 33-59. Abstract The role of dark side personality characteristics in the workplace has received increasing attention in the organizational sciences and from leadership researchers in particular. We provide a review of this area, mapping out the key frameworks for assessing the dark side. We pay particular attention to the roles that the dark side plays in leadership processes and career dynamics, with special attention given to destructive leadership. Further, we examine the role that stress plays in the emergence of leaders and how the dark side plays into that process....
Source: Research in Occupational Stress and Well Being - October 16, 2016 Category: Occupational Health Source Type: research

Workaholism among Leaders: Implications for Their Own and Their Followers ’ Well-Being
Research in Occupational Stress and Well-being, Page 1-31. Abstract This chapter examines the role of leader workaholism in relation to their own and their followers ’ well-being. We begin with an overview of workaholism, along with a description of how workaholism may relate to typical leader behaviors. We propose a conceptual model linking the various components of workaholism to leaders’ well-being and followers’ well-being. In our model, we propose tha t leaders’ workaholism can negatively influence their own well-being, and also their followers’ well-being through interindividual crossover of affective, cogn...
Source: Research in Occupational Stress and Well Being - October 16, 2016 Category: Occupational Health Source Type: research

Prelims
Research in Occupational Stress and Well-being, Page i-xiii. (Source: Research in Occupational Stress and Well Being)
Source: Research in Occupational Stress and Well Being - October 16, 2016 Category: Occupational Health Source Type: research

Conceptualizing and Measuring Workplace Abuse: Implications for the Study of Abuse ’s Predictors and Consequences
Research in Occupational Stress and Well-being, Page 225-263. < br/ > Abstract Workplace abuse, interpersonal mistreatment that occurs within the victim ’s work environment, has attracted considerable attention in recent years. In this chapter, we argue that problems with the conceptualization and measurement of workplace abuse have thwarted scientific progress. We identify two needs that we believe are especially pressing: (a) the need to conside r the construct breadth of workplace abuse scales and (b) the need to test whether the measures of various types of workplace abuse effectively capture the unique qualities of...
Source: Research in Occupational Stress and Well Being - May 31, 2015 Category: Occupational Health Source Type: research

About the Authors
Research in Occupational Stress and Well-being, Page 265-270. (Source: Research in Occupational Stress and Well Being)
Source: Research in Occupational Stress and Well Being - May 31, 2015 Category: Occupational Health Source Type: research

Conceptualizing and Measuring Workplace Abuse: Implications for the Study of Abuse’s Predictors and Consequences
Research in Occupational Stress and Well-being, Page 225-263. Abstract Workplace abuse, interpersonal mistreatment that occurs within the victim’s work environment, has attracted considerable attention in recent years. In this chapter, we argue that problems with the conceptualization and measurement of workplace abuse have thwarted scientific progress. We identify two needs that we believe are especially pressing: (a) the need to consider the construct breadth of workplace abuse scales and (b) the need to test whether the measures of various types of workplace abuse effectively capture the unique qualities of the const...
Source: Research in Occupational Stress and Well Being - May 31, 2015 Category: Occupational Health Source Type: research

Contextual Factors in Employee Mistreatment
Research in Occupational Stress and Well-being, Page 193-224. Abstract Contextual factors play a vital role in employee mistreatment. This chapter deals with the definition and scope of contextual factors, including a distinction between the objective environment and its idiosyncratic perception by employees. Several mechanisms are offered to explain the effects of context on mistreatment, including the stressor–strain framework, interaction with personal characteristics, and also mistreatment acting as a stressor. The framework suggested in this chapter uses levels of analysis, and proposes that the objective environme...
Source: Research in Occupational Stress and Well Being - May 31, 2015 Category: Occupational Health Source Type: research

Coworker Responses to Observed Mistreatment: Understanding Schadenfreude in the Response to Supervisor Abuse
Research in Occupational Stress and Well-being, Page 167-192. Abstract One particular egregious type of workplace mistreatment is supervisor abuse, which has received extensive attention due to its heavy cost to organizations including up to 23 billion dollars in annual loss resulting from increases in absenteeism, health care costs, and productivity loss. Employees attribute causes to abusive supervision, and these attributions impact subsequent reactions. In some cases, employees may feel that abusive supervision is justified, leading to the reaction of Schadenfreude, or pleasure in another’s pain. In this chapter, we...
Source: Research in Occupational Stress and Well Being - May 31, 2015 Category: Occupational Health Source Type: research

Antecedents of Workplace Ostracism: New Directions in Research and Intervention
Research in Occupational Stress and Well-being, Page 137-165. Abstract We explore the antecedents of workplace ostracism and delineate possible organizational interventions to deter ostracism. Under the lens of evolutionary psychology we argue that individuals deemed capable of contributing to social and organizational goals become valued group members while those who threaten group stability and viability risk being shunned or ostracized. Specifically, we review empirical evidence and present the results of a pilot study suggesting that those who are perceived to violate injunctive and descriptive norms, as well as threa...
Source: Research in Occupational Stress and Well Being - May 31, 2015 Category: Occupational Health Source Type: research

Workplace Incivility and its Implications for Well-Being
Research in Occupational Stress and Well-being, Page 107-135. Abstract Workplace incivility has been identified as a specific form of social mistreatment causing distress despite its low intensity. Research on workplace incivility has touched on a variety of personal and contextual factors associated with incivility’s prevalence including research on both antecedents and outcomes. The research has been especially concerned with identifying a wide range of negative consequences of incivility, including various occupational, interpersonal, and health-related implications. Theoretical explorations have considered links of ...
Source: Research in Occupational Stress and Well Being - May 31, 2015 Category: Occupational Health Source Type: research

Aggression with a Conscience: A Rational and Moral Framework for Proactive Workplace Aggression
Research in Occupational Stress and Well-being, Page 81-106. Abstract A number of theoretical frameworks exist to explain perpetrators’ motivation for workplace aggression. Most of them consider these behaviors as retaliatory actions from individuals who experience triggering events in their workplaces. The current chapter describes a model that focuses on the motivations underlying proactive workplace aggression, and identifies situations where perpetrators consider their aggressive behaviors as morally justifiable. In particular, we argue that depending on the targets’ in- versus out-group membership and higher- ver...
Source: Research in Occupational Stress and Well Being - May 31, 2015 Category: Occupational Health Source Type: research

Customer Mistreatment: A Review of Conceptualizations and a Multilevel Theoretical Model
Research in Occupational Stress and Well-being, Page 33-79. Abstract In this chapter, we summarize and build on the current state of the customer mistreatment literature in an effort to further future research on this topic. First, we detail the four primary conceptualizations of customer mistreatment. Second, we present a multilevel model of customer mistreatment, which distinguishes between the unfolding processes at the individual employee level and the service encounter level. In particular, we consider the antecedents and outcomes unique to each level of analysis as well as mediators and moderators. Finally, we discu...
Source: Research in Occupational Stress and Well Being - May 31, 2015 Category: Occupational Health Source Type: research

Can I Help You? Employee Prosocial Rule Breaking as a Response to Organizational Mistreatment of Customers
Research in Occupational Stress and Well-being, Page 1-31. Abstract In this chapter, we examine employee prosocial rule breaking as a response to organizations’ unfair treatment of customers. Drawing on the deontic perspective and research on third-party reactions to unfairness, we suggest employees engage in customer-directed prosocial rule breaking when they believe their organizations’ policies treat customers unfairly. Additionally, we consider employee, customer, and situational characteristics that enhance or inhibit the relationship between employees’ perceptions of organizational policy unfairness and custom...
Source: Research in Occupational Stress and Well Being - May 31, 2015 Category: Occupational Health Source Type: research