Get the Nurses on Your Side

Insiders will tell you that the quality of the nursing staff in a hospital is just as important as the quality of doctors that practice there. There is no question that a dedicated, proactive nurse can make all the difference in the care your loved one receives during a hospital stay. Try the following to totally win over the nurses: Use Names It is well known among people who do sales for a living that people love to hear their own names pronounced. And getting the best care for your loved one is one of the most important “sales pitches” you will ever make. Find out the first name of the nurse who is responsible for the care of your loved one and use it! Never, ever call out “nurse, nurse”. Show some appreciation Almost all of the nurses I have worked with are dedicated, hardworking professionals who do a fabulous job taking care of people. If you are happy with the care a particular nurse is giving your family member, tell him or her. Better yet, ask to speak to the nursing supervisor for that shift and let them know that you are pleased with the care (and mention names). Follow the rules Every hospital floor or intensive care unit has a formal schedule of visiting hours. Follow it!! Nurses are busy giving baths, handing out medications and getting patients ready for the operating room in the “off hours” and visitors during those times are distracting for the nursing staff and unsafe for the patients. If your loved one is critically ill ...
Source: Inside Surgery - Category: Surgery Authors: Tags: Articles Source Type: blogs