Big data management capabilities in the hospitality sector: Service innovation and customer generated online quality ratings

Publication date: Available online 17 March 2021Source: Computers in Human BehaviorAuthor(s): Saqib Shamim, Yumei Yang, Najam Ul Zia, Mahmood Hussain Shah

Source: Computers in Human Behavior - March 18, 2021 Category: Information Technology Source Type: research