Robot apology as a post-accident trust-recovery control strategy in industrial human-robot interaction

Publication date: March 2021Source: International Journal of Industrial Ergonomics, Volume 82Author(s): Piotr Fratczak, Yee Mey Goh, Peter Kinnell, Laura Justham, Andrea Soltoggio
Source: International Journal of Industrial Ergonomics - Category: Occupational Health Source Type: research