The difference between empathy and sympathy

As I head off into a blogging break through New Year's Day, I pass along this view by Dr. Brené Brown of the difference between empathy and sympathy, a distinction that those of us in the health care world would be wise to understand. "Empathy fuels connection. Sympathy drives disconnection." Animation by Katy Davis. Happy New Year!
Source: Running a hospital - Category: Health Managers Source Type: blogs