A turning point for Partners Healthcare?

As we look back at the history of Partners Healthcare System (PHS) in Massachusetts, it is useful to consider what it is and what it might have been.  What it is is an extraordinary collection of extremely dedicated and talented people--clinicians, researchers, and teachers--who do their best to serve humanity.  What it is also is an incredibly successful business enterprise, carrying out a series of strategic plans that have led to market dominance in Eastern Massachusetts.  What it is not is a leader in quality, safety, process improvement, and transparency.  As I noted in March 2009:The Partners hospitals are full of well intentioned, dedicated people. But there has not been a corporate public commitment to reduction of harm and to transparency of clinical outcomes that could help build broad public confidence in the quality and safety of patient care -- and with this a confidence that we are also attempting to control costs. . . . The Partners system should be a world leader in the science of health care delivery, along with the fields in which it already holds prominence.I'm not the only person to notice this.  As I have traveled throughout the country, I often find people curious as to how a health care system that has comprised people like David Bates, Atul Gawande, and Tejal Gandhi has failed to adopt the principles espoused by, and to utilize the guidance of, these world-class experts.I believe--although there is no way to prove it--tha...
Source: Running a hospital - Category: Health Managers Source Type: blogs