Windows Servers Continue to Shine in Reliability Surveys, Downtime No Longer a Concern

Mon, 11/11/2013 - 1:33pmShane Damico0 Comments var addthis_config = {ui_click: true,data_track_clickback: true,data_ga_social: true,data_ga_property: UA-317164-6}; For integration engines, uptime is absolutely critical to keep clinical information flowing within the four walls and outside to affiliated providers. Throughout its history, Microsoft Windows has been marred by the perception of unreliability both in the desktop and server space. However in the server space, Microsoft has been consistently closing the gap in reliability with its competitors during the past decade. According to ITIC’s latest Global Server Hardware and Server OS Reliability Survey (2013), Microsoft’s Windows Server 2008 has whittled its annual unplanned downtime to an average of 13.2 minutes, the lowest level ever reported for the OS. Historically, Microsoft’s server software had underperformed in comparison to its main competitors – IBM’s AIX, Canonical Ltd.’s Ubuntu and Red Hat Enterprise – but the Windows OS now sits cozy with virtually identical downtime stats. Additionally, Microsoft climbed to the top in customer satisfaction ratings this year: 71% of customers rated the company’s service either “Excellent” or “Very Good.” Previously, from the 2011 Global Server Hardware and OS Reliability Survey conducted by ITIC, Microsoft Windows Server showed significant improvement just as it had in the previous survey of 2009. Laura DiDio, Principal at ITIC,...
Source: NeoTool Healthcare IT Blog - Category: Technology Consultants Authors: Source Type: blogs