Performance indicator selection for operating room supply chains: An application of ANP

Publication date: Available online 11 November 2019Source: Operations Research for Health CareAuthor(s): Karen Moons, Geert Waeyenbergh, Liliane Pintelon, Paul Timmermans, Dirk De RidderAbstractManufacturing and maintenance processes significantly benefit from effective and integrated supply chain management. Recently, hospitals start to recognize the importance of these logistics initiatives to improve their operational performance while also maintaining high quality of patient care. Patient care processes are supported by a range of supply chain activities including inventory management and distribution of medical supplies to point-of-care locations. At the operating room for instance, the logistics staff’s goal is managing materials and information flows to have the requested materials at the right operating room at the right time, in the most efficient way. However, poor inventory management, lack of standardization and lack of coordination between departments complicate healthcare logistics processes, and hence result in many waste. Opportunities for efficiency gains in these logistics processes can be identified by measuring the performance of the internal supply chain. This paper presents a rigorously defined logistics performance measurement framework to evaluate the efficiency of logistics processes in operating rooms. The Analytic Network Process (ANP) is utilized as a popular Multi-Criteria Decision-Making (MCDM) technique to provide effective decision-support mo...
Source: Operations Research for Health Care - Category: Hospital Management Source Type: research