Rethinking customer on-boarding: why banks should embrace biometrics

Publication date: October 2019Source: Biometric Technology Today, Volume 2019, Issue 9Author(s): John Erik SetsaasFirst impressions last – it's a cliché, but no less true for that. For financial services providers, that first impression is the customer on-boarding process: taking someone who has been convinced to open an account through the application and identity process.
Source: Biometric Technology Today - Category: Information Technology Source Type: research