Press Ganey’s Invalid Statistics
This report which was sent to me by a reader shows that the involved doctor was in Press Ganey’s 99th percentile! Oh. Too bad that the rankings were based on a single survey result.
Kind of like electing the mayor of a town based on one vote.
But don’t forget, everyone … Press Ganey CEO Patrick Ryan says that we need to just “suck it up” and apparently accept that most of their surveys have no rational basis.
Source: WhiteCoat's Call Room - Category: Emergency Medicine Doctors Authors: WhiteCoat Tags: Press Ganey Source Type: blogs
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