Press Ganey’s Invalid Statistics

This report which was sent to me by a reader shows that the involved doctor was in Press Ganey’s 99th percentile! Oh. Too bad that the rankings were based on a single survey result. Kind of like electing the mayor of a town based on one vote. But don’t forget, everyone … Press Ganey CEO Patrick Ryan says that we need to just “suck it up” and apparently accept that most of their surveys have no rational basis.      
Source: WhiteCoat's Call Room - Category: Emergency Medicine Doctors Authors: Tags: Press Ganey Source Type: blogs