Ask an expert: How should I deal with negative comments about our practice on social media?

Reporter Costanza Pearce asks a panel of experts how practices should respond to negative feedback on social media. Kieran Doddridge, digital marketing apprentice, Beacon Medical Group, Devon  When used correctly, social media can be an invaluable resource for the surgery. However, its downside is that it gives patients a quick, easy and public platform to voice their frustrations. Hide related content:  Show related contentread more
Source: Management in Practice - Category: Practice Management Authors: Tags: *** AskTheExpert: IT *** Editor ' s Pick Latest News Source Type: news