Prepare for the Worst (but Expect the Best)

Very often I get what I expect, for better or for worse. I always expect the best out of people, and fortunately, I get what I expect. People generally EXCEED my expectations – and they’re even better than I’d hoped they’d be. But I also prepare for the worst. I leave myself extra time everywhere I go – just in case. This morning offered a great reason of why I do both of these things. I am on my way to Phoenix for a speaking engagement. I booked the first flight of the day out, as I always do, just in case there are weather problems out of Milwaukee, or Chicago, as is often the case. This morning was no exception. As I was driving to the airport, I learned my flight was delayed and I’d only have a 5 minute window for connection in Chicago. No way would I make that. Chicago is a HUGE airport, so I prepared for the worst and called American Airlines. And then I expected the best – and Alicia didn’t disappoint. She got me on a later flight through and made sure I didn’t have to go through Chicago. HOORAY! I also expected the folks at the check in counter to be the best, and they were. Even though Scott wasn’t sure it was a good morning, once we got chatting, his mood changed and he got me into a great seat out of Milwaukee. Once again, I prepared for the worst as I walked to my gate. The weather wasn’t any better, so I found a comfortable spot to sit and do some work. And I got a delay – now for another 90 ...
Source: Phil Gerbyshak - Category: Life Coaches Authors: Tags: Attitude Source Type: blogs
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