Using the Technology Acceptance Model to Explore User Experience, Intent to Use, and Use Behavior of a Patient Portal Among Older Adults With Multiple Chronic Conditions: Descriptive Qualitative Study
Conclusions: Older adults are interested in using patient portals and are already taking advantage of the features available to them. We have the opportunity to better engage older adults in portal use but need to pay close attention to key considerations promoting usefulness and ease of use.
Source: Journal of Medical Internet Research - Category: General Medicine Authors: Jennifer Dickman Portz Elizabeth A Bayliss Sheana Bull Rebecca S Boxer David B Bekelman Kathy Gleason Sara Czaja Source Type: research