Disparities in Patient-Reported Interest in Web-Based Patient Portals: Survey at an Urban Academic Safety-Net Hospital

Conclusions: In a safety-net system, patient interest at the time of hospitalization in a Web-based enterprise portal—a required step before enrollment—is low with significant disparities by sociodemographic characteristics. To avoid worsening the digital divide, new strategies are needed and should be embedded within routine workflows to engage vulnerable safety-net patients in the use of Web-based health technologies.

Source: Journal of Medical Internet Research - March 25, 2019 Category: General Medicine Authors: Shobha Sadasivaiah Courtney R Lyles Stephen Kiyoi Piera Wong Neda Ratanawongsa Source Type: research