Application of queueing theory in health care: A literature review

Publication date: March–June 2013 Source:Operations Research for Health Care, Volume 2, Issues 1–2 Author(s): Lakshmi C , Sivakumar Appa Iyer This paper reviews the contributions and applications of queueing theory in the field of health care management problems. This review proposes a system of classification of health care areas which are examined with the assistance of queueing models. The categories described in the literature are expanded and a detailed taxonomy for subgroups is formulated. The goal is to provide sufficient information to analysts who are interested in using queueing theory to model a health care process and who want to locate the details of relevant models.
Source: Operations Research for Health Care - Category: Hospital Management Source Type: research