Impact of leader ‐member‐exchange and team‐member‐exchange on nurses’ job satisfaction and turnover intention

ConclusionsThe impacts of leader ‐leader‐member exchange, team‐member exchange, and member‐leader‐member exchange on job satisfaction were confirmed. To reduce turnover intention, our study found it is more important to improve leader‐member exchange than team‐member exchange.Implications for nursing practiceIn health organizations, there is an important need to focus on the communication and exchange relationships between leaders and their staff, well as among the members, to increase job satisfaction. This will assist leaders to play an important role in lowering nurses ’ turnover intention and create an organizational culture in which nurses can communicate well with them.Implications for nursing policyPolicy changes are needed so that the components of job performance evaluation for nurse leaders also include attendance at regular programmes, such as training to improve their leadership and communication skills, and consultations with their staff members

Source: International Nursing Review - November 25, 2018 Category: Nursing Authors: M. ‐H. Kim, Y.‐J. Yi Tags: Original Article Source Type: research