Dual Use of a Patient Portal and Clinical Video Telehealth by Veterans with Mental Health Diagnoses: Retrospective, Cross-Sectional Analysis

Conclusions: During this study (2007-2012), use of these technologies was low, leaving much potential for growth. There were sociodemographic disparities in access to My HealtheVet and Clinical Video Telehealth and in dual use of these technologies. There was also variation based on types of mental health diagnosis. More research is needed to ensure that these and other patient-facing eHealth technologies are accessible and effectively used by all vulnerable patients.

Source: Journal of Medical Internet Research - November 7, 2018 Category: General Medicine Authors: Erica A Abel Stephanie L Shimada Karen Wang Christine Ramsey Melissa Skanderson Joseph Erdos Linda Godleski Thomas K Houston Cynthia A Brandt Source Type: research