Brownsville, Texas, Kickstarts New Program to Help Reduce Non-Emergency 9-1-1 Calls

  BROWNSVILLE (KRGV) – A growing number of non-emergent 9-1-1 calls have one Rio Grande Valley city looking to reduce those calls. Brownsville Fire Chief Jarrett Sheldon says a new program will be able to identify the people who frequently call for non-emergency situations. “We’ll get a patient – an elderly patient who falls a lot. The goal of this program is, basically, go in their home, find out why are they falling, you know, why are we responding three times a week, four times a week to these homes,” he explains. Read more at KRGV.
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