Evaluating the Use of Text Message Communication in a Postpartum Patient Navigation Program for Publicly Insured Women

Patient navigation is a promising means of addressing systemic health inequity [1 –6]. By mitigating mistrust of the healthcare system, low health literacy, financial barriers, and lack of social support [1], patient navigators can promote patient self-efficacy and encourage sustained patient engagement with care [7]. Patient navigation interventions have demonstrated success i n a range of clinical settings, including cancer screening and postpartum care [2,5,7,8]. In such settings, effective communication and relationship skills employed by patient navigators seem to be important in obtaining positive outcomes [9,10].

Source: Patient Education and Counseling - November 1, 2018 Category: International Medicine & Public Health Authors: Angelina Strohbach, Fengling Hu, Noelle G. Martinez, Lynn M. Yee Source Type: research