Interprofessional Communication Goes Up When the Electronic Health Record Goes Down

The electronic health record (EHR) has been faulted for the erosion of interprofessional communication and the patient-physician relationship. Surgical residents may be susceptible to communication workarounds facilitated by the EHR, but the full extent is not well understood. A recent ransomware attack with the abrupt return to paper charting provided a unique opportunity to investigate the impact of the EHR on surgical residents ’ interprofessional communication. We sought to explore how surgical residents perceived communications during the 2-month period when the EHR was inaccessible.
Source: Journal of Surgical Education - Category: Surgery Authors: Tags: ORIGINAL REPORTS Source Type: research