Comcast Uses Web-Based Services to Support Employees and Restrain Healthcare Costs

A recent article about the cable giant Comcast made the surprising point that the often reviled company has been surprisingly innovative in terms of the health plan that it offers to its employees (see:You ’ll Never Guess Which Company Is Reinventing Health Benefits). Part of the strategy of the company is the use of various apps including Accolade to improve the healthcare delivery process and value for its employees. Accolade provides personalized healthcare advocacy which is explained in the following way on itsweb site:Imagine the power in having an independent team of nurses, doctors and clinical specialists providing personalized, evidence-based support for each of your members, regardless of condition, acuity, or stage of care. Preparing them for visits and procedures. Coordinating with providers to close gaps in care. Applying principles of behavioral science to influence members to make the best healthcare decisions. It ’s what drives better compliance and better outcomes, both health and financial.Another app that is used by the company, Grand Rounds, offers second opinions and help in locating a physician. Comcast was also among the first major employers to offer workers access to a doctor via cellphone with Doctor on Demand, a telehealth company. I am very enthusiastic about the future of telehealth (now sometimes called virtual care) and have blogged extensively about it (see, for example:Cerner Embeds Telehealth Capabilities int...
Source: Lab Soft News - Category: Laboratory Medicine Authors: Tags: Cost of Healthcare Healthcare Delivery Healthcare Information Technology Healthcare Innovations Medical Consumerism Quality of Care Telemedicine Source Type: blogs