Communicating with providers about racial healthcare disparities: The role of providers ’ prior beliefs on their receptivity to different narrative frames

Over the past decade, there has been a surge of training activities for healthcare providers aimed at eliminating healthcare disparities [1]. However, there is scant evidence about how to effectively communicate with providers about this topic. This gap is problematic, as communication that contradicts people ’s preexisting beliefs can lead to resistance [2] and “boomerang effects,” in which the communication has the opposite of its intended effects [3]. Communication about racial healthcare disparities is likely to be susceptible to resistance and boomerang effects, since a considerable number of White Americans feel threatened by evidence of racial inequality [4].

Source: Patient Education and Counseling - September 3, 2018 Category: International Medicine & Public Health Authors: Diana J. Burgess, Barbara G. Bokhour, Brooke A. Cunningham, Tam Do, Johanne Eliacin, Howard S. Gordon, Amy Gravely, Dina M. Jones, Melissa R. Partin, Charlene Pope, Somnath Saha, Brent C. Taylor, Sarah E. Gollust Source Type: research