Perceptions of nursing staff regarding the existence of best practice standards in selected private hospitals in eThekwini district, South Africa

Publication date: 2018Source: International Journal of Africa Nursing Sciences, Volume 9Author(s): Jamila Chellan, Maureen Nokuthula SibiyaAbstractIn South Africa, the National Core Standards (NCS) are advocated as the cornerstone for improving quality and patient safety in health care organisations. To align to the Department of Health’s legislative and policy mandates, the Office of Health Standards Compliance developed the NCS for Health Establishments in South Africa that provide a benchmark of quality of care against which the delivery of health services can be monitored. Through the implementation of the NCS, an assessment of a health facility’s compliance to service standards can be measured. The aim of the study was to assess the perceptions of nursing staff regarding the existence of best practice standards in relation to the NCS and Batho Pele Principles. Batho Pele can be viewed as an approach which places the people first. It can be also stated that Batho Pele is a framework which guides healthcare organisations to be more focused on patient needs (Republic of South Africa, 1997). An exploratory descriptive study using a quantitative design was used to conduct the study at a group of four private hospitals in eThekwini district coded as Hospital A, B, C and D. The total population of nurses was 569 of which 270 were sampled for the study. A total of 270 questionnaires were distributed. The total number of questionnaires that were received and included in the d...
Source: International Journal of Africa Nursing Sciences - Category: African Health Source Type: research