Emotional labor and depressive mood in service and sales workers: Interactions with gender and job autonomy

Work is viewed as one of the most important aspects in an individual's quality of life, and an unfavorable psychosocial working environment can substantially exert harmful effects on worker's mental health (Nieuwenhuijsen  et al., 2010). In a nationally representative sample of workers in the United States, 6.4% workers met the diagnostic criteria of major depressive episode for 12 months according to the World Health Organization (WHO) Composite International Diagnostic Interview (CIDI) (Kessler et al., 2006), a nd a previous meta-analysis showed that job-related stressors were strongly associated with onset of major depressive disorder (MDD) (Bonde, 2008).
Source: Psychiatry Research - Category: Psychiatry Authors: Tags: Research article Source Type: research