Patients ’ and oncologists’ views on how oncologists may best address patients’ emotions during consultations: An interview study

Since emotions are inherent in most oncological consultations [1,2], responding to patients ’ emotions is considered part of high-quality oncological care [3,4]. Not surprisingly, the impact of oncologists expressing emotional support and engagement with patients on patient outcomes has been the subject of several hypothesis-driven studies [5]. Our group recently investigated the differe ntial impact of two emotion-oriented communication strategies, i.e. communication in response to patients’ negative emotional expressions with the intend to alleviate those emotions, on recall of medical information, and on emotional stress [6].
Source: Patient Education and Counseling - Category: International Medicine & Public Health Authors: Source Type: research