Patient feedback questionnaires to enhance consultation skills of healthcare professionals: A systematic review

Good consultation skills (CSs) are essential for effective patient encounters and it has been shown to drive positive outcomes including enhancing patient adherence and satisfaction [1 –6]. An emphasis was given by the British Medical Association (BMA) and the General Medical Council (GMC) indicating the importance for the quality of the physician’s professional work to be assessed at regular intervals, by patients and colleagues [7], thus supporting their continuous professio nal development [8,9].
Source: Patient Education and Counseling - Category: International Medicine & Public Health Authors: Tags: Review article Source Type: research