The impact of emotional intelligence in health care professionals on caring behaviour towards patients in clinical and long-term care settings: Findings from an integrative review.

Over recent years there has been criticism within the United Kingdom ’s health service regarding a lack of care and compassion, resulting in adverse outcomes for patients. The impact of emotional intelligence in staff on patient health care outcomes has been recently highlighted. Many recruiters now assess emotional intelligence as part of their selection process f or health care staff. However, it has been argued that the importance of emotional intelligence in health care has been overestimated.
Source: International Journal of Nursing Studies - Category: Nursing Authors: Source Type: research