Improving Efficiency, Consistency and Satisfaction on a Mother‐Baby Unit With the Discharge Nurse Position

Abstract We created a discharge nurse position on a mother‐baby unit in the hopes of improving outcomes related to the discharge process. Using the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), we documented improved outcomes with regard to efficiency, consistency, standardization of patient education and patient satisfaction.

http://onlinelibrary.wiley.com/resolve/doi?DOI=10.1111%2F1751-486X.12138

Source: AWHONN Lifelines - August 21, 2014 Category: Nursing Authors: Jane Ciaramella, Nancy Longworth, Laurie Larraz, Stacy Murphy Tags: In Practice Source Type: research