Using Lean methodologies to streamline processing of requests for durable medical equipment and supplies for children with complex conditions

Conclusions Collaborative leadership and multidisciplinary training in Lean methods allowed the CCC staff to incorporate common sense, standardize practices, and adapt their work environment to improve the timely and reliable provision of equipment and supplies that are essential for their patients. Implications The application of Lean methodologies to processing requests for DME and supplies could also result in a natural spread to other paperwork and requests, thus avoiding delays and potential risk for clinical instability or deterioration.
Source: Healthcare - Category: Middle East Health Source Type: research