Experiences of Teach-Back in a Telephone Health Service

For clinical encounters to be most effective, patients need to both understand and be able to execute instructions (Badaczewski et al., 2017). “Teach-Back” is a widely recommended communication technique designed to confirm patient understanding (Brega et al., 2015; Schillinger et al., 2003; Shekelle et al., 2013; Sudore& Schillinger, 2009; Volandes& Paasche-Orlow, 2007; Weiss, 2007). It involves iteratively asking the client to summarize or restate the important points in a consultation using their own words. Teach-Back has been shown to be effective in a variety of
Source: Journal of Refractive Surgery - Category: Opthalmology Authors: Source Type: research