The importance of moral emotions for effective collaboration in culturally diverse healthcare teams

This article examines how moral emotions are evoked when cultural dissonance influences nurses’ moral perceptions. We use a qualitative investigation of teamwork within culturally diverse healthcare organisations. We use Haidt's () account of moral emotions to examine practice‐based accounts of 36 internationally educated and 17 New Zealand educated nurses practising in New Zealand. The study provides evidence that moral emotions are frequently elicited by communication and care practices considered ‘foreign’. The main implication is that although safe practice in healthcare organisations is reliant on highly functioning teams, collaboration is challenged by interprofessional power relations of contested culturally shaped values. We address practice‐based strategies that enable engagement with moral emotions to enhance effective teamwork.

Source: Nursing Inquiry - July 1, 2017 Category: Nursing Authors: Catherine Cook, Margaret Brunton Tags: FEATURE Source Type: research