Concerns and hopes about outsourcing decisions regarding health information management services at two teaching hospitals in Semnan, Iran.

CONCLUSION: While results of this study indicated that staff in hospitals surveyed held both positive and negative views of outsourcing, a large number of staff in these hospitals (a third of the total sample) had reservations about the skills of outside providers to securely manage hospital data, and did not consider that outsourcing health information management services would be positive for the organisation, their working environment or for staff and patient satisfaction. These findings have important implications for healthcare organisations planning to outsource health information services. Further research that focuses on communication skills of senior managers and their ability to provide team leadership is needed, as is research into the impact of geographical location and current market forces that impact on outsourcing tasks. PMID: 28691564 [PubMed - in process]
Source: Health Information Management Journal - Category: Health Management Tags: HIM J Source Type: research