Convenience, quality and choice: Patient and service-provider perspectives for treating primary care complaints in urgent care settings

Choice is typically considered to be an intrinsically worthwhile activity since it is closely linked to the notion of individual autonomy. This view is reinforced at a political and cultural level in the UK (and elsewhere) and consumerist notions of personal choice and expediency influence an increasing variety of social and personal behaviors including healthcare decision-making. Since the 1980 ’s, successive UK Governments have implemented an increasingly consumer-orientated model of healthcare where patients are encouraged to choose when, where and by whom their healthcare is delivered [1].
Source: International Emergency Nursing - Category: Nursing Authors: Source Type: research