A qualitative formative evaluation of a patient ‐centred patient safety intervention delivered in collaboration with hospital volunteers
ConclusionAlthough there are concerns regarding sustainability in practice, the PRASE intervention delivered in collaboration with hospital volunteers is a promising approach to collect patient feedback for service improvement.
Source: Health Expectations - Category: Health Management Authors: Gemma Louch, Jane O'Hara, Mohammed A. Mohammed Tags: ORIGINAL RESEARCH PAPER Source Type: research