Let’s continue the patient revolution (in Basingstoke)! – Emily Carter

Emily Carter, Regional Head of Patient and Public Voice (South), NHS England. We are opening the doors of NHS England’s Patients and Information Directorate to the public (and anybody else who wants to find out more about what we are doing) on 17 June, with four simultaneous and web-linked events across the country. In the south, we are meeting in Basingstoke and having a focus on our work to drive transparency and participation in general practice. General practice is a critical lynchpin in people’s healthcare – not to mention the front door for most people accessing NHS care. Change is coming to general practice and in particular how we as patients will interact with it. The NHS Change Day pledge that I made is to join my local Patient Participation Group and get involved in shaping the care that I receive. This pledge feels even more important now that I’m 6 months pregnant and expecting to use these services more frequently! Lest not forget that NHS staff are patients too!!! There are so many exciting developments in the world of participation in general practice – for example: the introduction of the Friends and Family Test from December 2014 [for the record, I love it – and have seen the massive difference it has made to the quality of services when I worked in community healthcare] • the new contract for GPs which encourages practices to work with their patient groups to review patient feedback and work together on making changes in response. In the sout...
Source: Fade Library - Category: Databases & Libraries Authors: Tags: Emily Carter guest blog Guest blogs Home News Source Type: blogs