The impact of an Emergency Department Ambulance offload nurse role: a retrospective comparative study

Emergency Department (ED) overcrowding is a common issue noted internationally (Forero et al., 2011; Richardson, 2006; Sprivulis et al., 2006) that can impact on the ability to deliver safe, timely, quality care. ED overcrowding has been described as a situation where patient care is hindered due to large numbers of patients exceeding the department ’s ability to provide adequate physical space and provision of sufficient staff to meet patients’ needs (Australian College for Emergency Medicine, 2014).
Source: International Emergency Nursing - Category: Nursing Authors: Source Type: research