Identifying influence of perceived quality and satisfaction on the utilization status of the community clinic services; Bangladesh context

This study showed mothers with pre-primary education [(χ2=4.20, p=0.04), AOR with 95% CI=1.89 (1.03, 3.53)] utilized the limited curative care services more than educated mothers. On the contrary, higher income families [for income group 5000-10,000 BDT χ2=8.83, p=0.003 and AOR with 95% CI=0.37(0.19, 0.71)] and [for income group above 10,000 BDT χ2= 5.02, p= 0.025 and AOR with 95% CI=0.40 (0.18, 0.89)] and families having cultivable lands [for 5-10 decimal group χ2=5.51, p=0.19, and AOR with 95% CI=0.56 (0.35, 0.91)] and [for>10 decimal group χ2=6.70, p=0.010, and AOR with 95% CI=0.50 (0.29, 0.84)] utilized the limited curative care services less than their poorer and landless counterpart. The same relationship was observed in case of health education and Antenatal Care (ANC) and Postnatal Care (PNC) services. Women who lived in their o wn residence used health education services more frequently than those who lived in a rental house [χ2 =24.00, p=0.000 and AOR with 95% CI=1.21, (1.12, 1.30)] and they also increasingly used maternal and child health services χ2 =27.49, p=0.000 and AOR with 95% CI 1.61, (1.35, 1.93)]. Perceptions concerning skill and competence of the health care provider [χ2=16.90, p=0.000 and AOR with 95% CI=1.14, (1.07, 1.22)] and satisfaction indicating interpersonal communication and attitude of the care provider [χ2=7.07, p=0.008 and AOR with 95% CI=1.08, (1.02, 1.15)] were found significant predicto rs for limited curative care service utili...
Source: Bangladesh Medical Research Council Bulletin - Category: Global & Universal Source Type: research