Why are we waiting? Patients ’ perspectives for accessing emergency department services with non-urgent complaints

Crowding in emergency departments (EDs) has become an international dilemma and the subject of much research and discussion. Increasing numbers of presentations continue to be reported with a variety of contributing factors and adverse outcomes. A growing body of literature links issues such as access block, aging population, increased demand for complex chronic disease management and decreased service availability as contributing factors to the crowding dilemma (Ackroyd-Stolarz et al., 2011; Bullard et al., 2009; Schull et al., 2001; Richardson et al., 2009; Richardson and Mountain, 2009; Moskop et al., 2009; Lowthian et al., 2011; Kulstad et al., 2010).
Source: International Emergency Nursing - Category: Nursing Authors: Tags: Case study Source Type: research