Does the Press Ganey Survey Correlate to Online Health Grades for a Major Academic Otolaryngology Department?

Conclusion This study suggests that online-based reviews do not have statistically significant correlations with the widely used PGPSS and may not be an accurate source of information for patients. Patients should have access to the most reliable and least biased surveys available to the public to allow for better-informed decisions regarding their health care.

http://oto.sagepub.com/cgi/content/abstract/155/3/411?rss=1

Source: Otolaryngology - Head and Neck Surgery - August 31, 2016 Category: ENT & OMF Authors: Ryan, T., Specht, J., Smith, S., DelGaudio, J. M. Tags: General Otolaryngology Source Type: research