Worksite clinics 2.0? Interview with Crossover CEO Scott Shreeve

https://healthbb.files.wordpress.com/2016/03/shreeve-crossover-mp3-3_20_16-1-59-pm.mp3 I first encountered Dr. Scott Shreeve about a decade ago when he put forth an expansive framework for Health 2.0. We caught up again recently to discuss his next generation worksite clinic company, Crossover Health. I really enjoyed the podcast interview and am bullish on the company. Here’s what we discussed: (0:10) How does Crossover compare to a traditional primary care practice, patient centered medical home, concierge practice, urgent care center or traditional worksite clinic? (0:54) You have an onsite model and near site model. How do they work? (1:59) Many workplace clinics are for very large companies. What size of companies do you work with? (4:17) What companies do you work with? What is your geographic focus? (5:34) Is it mostly for younger, tech employees or does it vary? Do you adjust the way the clinic is set up if it’s for a different population? (7:32) You make a big deal of calling people “members” instead of patients, and you can charge on a PMPM basis. Are those two things related? (9:57) You compare your cohort v. a traditional cohort, and do fewer referrals. Why is a low referral rate good? How do you handle the referrals that do occur? (12:11) Primary care is a burnout job. What kind of clinicians do you attract? What is your value proposition for them? (14:36) What technologies do you leverage? How fundamental is technology to your model? (...
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