Create a healthcare environment where employees thrive

by Scott Kashman What does it take to create an environment where people thrive? In many ways, we all know, although it's often an afterthought. Every organization has goals. Smart leaders focus on their organizations' customers and how to continually improve. It takes a deeper, more optimistic, sincere and caring commitment to truly understand what creates that connection and culture to engage others. A couple of real-life examples hit home. Recently, I participated in a local half marathon race. While I was not physically conditioned to hit my personal best, I hoped to still enjoy myself and have a good race. I have a few people who stand out and mentally push me at every local race. I noticed one of them, "Aob" (name disguised for confidential sake) was not racing. He was cheering runners on a few miles into the race. In three races, the two of us had less than 5 seconds between our finishes after a total of 19.3 miles. In some ways, I was disappointed he was not racing. When I turned the corner around mile nine or 10, things changed. Guess who I noticed to my left? You guessed it: Aob. Like an old Seinfeld episode between Jerry and Newman, I proclaimed, "Hello Aob." I heard, "Hello Scott ... I am your spectator." He said he knew the last three to four miles were mentally grueling; therefore, he would be my spectator and push me to the end. I thanked him, then asked him to run ahead without me. He declined. I must say, I did not like him for a while. At the en...
Source: hospital impact - Category: Health Managers Authors: Source Type: blogs