Emergency department crowding affects triage processes

• Emergency department crowding negatively affects the triage process.• During crowding, patients experience longer waiting times to triage.• Crowding does not influence the number of patients who are redirected to the GPC.• Triage nurses with more years of experience redirect more patients to the GPC.

Source: International Emergency Nursing - February 29, 2016 Category: Nursing Authors: M. Christien van der Linden, Barbara E.A.M. Meester, Naomi van der Linden Source Type: research