Delivering Patient Value by Using Process Improvement Tools to Decrease Patient Wait Time in an Outpatient Oncology Infusion Unit [Quality in Action]
Conclusion:
By using the systematic PDCA tool, the team was able to identify opportunities to reduce waste in the system and streamline patient care. The results demonstrated a significant improvement in reducing patient wait time from arrival to premedication start time and increasing percentage of total value added during a patient's treatment cycle.
Source: Journal of Oncology Practice - Category: Cancer & Oncology Authors: Gjolaj, L. N., Campos, G. G., Olier-Pino, A. I., Fernandez, G. L. Tags: Training, Quality, Quality in Action, Practice Administration, Quality of Care, Efficiency of Care Source Type: research
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