Dual vs. single computer monitor in a Canadian hospital Archiving Department: a study of efficiency and satisfaction.

Dual vs. single computer monitor in a Canadian hospital Archiving Department: a study of efficiency and satisfaction. HIM J. 2011;40(3):20-5 Authors: Poder TG, Godbout ST, Bellemare C Abstract This paper describes a comparative study of clinical coding by Archivists (also known as Clinical Coders in some other countries) using single and dual computer monitors. In the present context, processing a record corresponds to checking the available information; searching for the missing physician information; and finally, performing clinical coding. We collected data for each Archivist during her use of the single monitor for 40 hours and during her use of the dual monitor for 20 hours. During the experimental periods, Archivists did not perform other related duties, so we were able to measure the real-time processing of records. To control for the type of records and their impact on the process time required, we categorised the cases as major or minor, based on whether acute care or day surgery was involved. Overall results show that 1,234 records were processed using a single monitor and 647 records using a dual monitor. The time required to process a record was significantly higher (p= .071) with a single monitor compared to a dual monitor (19.83 vs.18.73 minutes). However, the percentage of major cases was significantly higher (p= .000) in the single monitor group compared to the dual monitor group (78% vs. 69%). As a consequence, we ad...
Source: Health Information Management Journal - Category: Health Management Tags: HIM J Source Type: research