An Investigation of Organizational and Regulatory Discourses of Workplace Bullying

This article presents the findings of a study that used critical discourse analysis to examine the language used in policies written by health care organizations and regulatory agencies to regulate workplace bullying. The findings suggest that the discussion of workplace bullying overlaps with discussions of disruptive behaviors and harassment. This lack of conceptual clarity can create difficulty for managers in identifying, naming, and disciplining incidents of workplace bullying. The documents also primarily discussed workplace bullying as a patient safety concern. This language is in conflict with organizations attending to worker well-being with regard to workplace bullying.

Source: Workplace Health and Safety - September 29, 2015 Category: Occupational Health Authors: Johnson, S. L., Boutain, D. M., Tsai, J. H.- C., de Castro, A. B. Tags: Articles Source Type: research