Komunikacja w hematologii

Publication date: Available online 23 July 2015 Source:Acta Haematologica Polonica Author(s): Wiesław Skrzyński The doctor-patient relationship is an extremely vital determinant in the process of diagnosis and treatment. Two people meet, two worlds consisting of different genetic features, experiences, family conditions, interests, beliefs, emotions and such a difficult diagnosis. Myeloma, lymphoma, and leukemia brings about a hostile connotation. The hematologist-patient relationship is difficult and asymmetrical from the very beginning. With the advantage of knowledge and competence, which enable a doctor to apply not only the diagnosis but also treatment, a certain level of interference and even the patient's further functioning. The communication seems to be easy. However, being able to understand another human being, evaluating and seeing things, the way they do is not that simple (empathy). Nevertheless, it is the basis of trust and agreement, without which there is no cooperation essential in the process of treatment and recovery. In recent years, it has been estimated that the level of credibility of words is 7%. The tone of voice is evaluated much higher (38%). It is worth mentioning that the tone of voice makes the most stable and the least controlled way of expression during our life. The highest credibility is assigned to the facial expression as well as the movements of our body (arrangement of our arms and limbs, torso and head). The way we look at each ...
Source: Acta Haematologica Polonica - Category: Hematology Source Type: research