Assessment of a Brazilian public hospital’s performance for management purposes: A soft operations research case in action

This article uses the MultiCriteria Decision Aid (MCDA) approach to support the development of a model that can help the university hospitals’ managers assess their institutional performance to meet their joint goals with the MS/MEC and obtain the certification. This case study was conducted at a hospital within the Brazilian federal education network.
Source: Operations Research for Health Care - Category: Hospital Management Source Type: research